Job title: Clerical Assistant 2
Company: Commonwealth of Pennsylvania
Job description: THE POSITION
The Department of Revenue is seeking a motivated candidate to take on the role of Clerical Assistant 2! Provide clerical and typing support to employees in an Area Office of the Retailer Operations Division, Pennsylvania State Lottery, to ensure operations are conducted efficiently and effectively. Join our team today!
DESCRIPTION OF WORK
Strong organizational skills are exercised daily to answer and direct incoming calls to the proper personnel, maintain a variety of moderately complex files, and provide assistance to lottery retailers by applying extensive knowledge of lottery games, procedures, programs, and policies. You will perform data entry into the lottery system when new retailer applications, changes of ownership forms, name changes, upgrades, downgrades, internal and external moves, and changes of location forms are received from eligible businesses.
Professional communication is key to contact various individuals at lottery headquarters for clarification or to resolve questions from retailers and players, while keeping office personnel informed of such problems and how they are handled. You will process new license requests, claim forms, and bonus checks by completing appropriate logging and forwarding appropriate documentation. Additionally, you will gather sales information from District Lottery Representatives, sales plans, and other pertinent sources, to use in the creation of monthly and ad hoc reports using internal system and Excel to generate sales statistics and progress for the Area Manager’s review.
Interested in learning more? Additional details regarding this position can be found in the .
Work Schedule and Additional Information:
Work hours are 8:30 am to 4:30 pm, Monday – Friday, with a 30-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office in Pittsburgh.
Telework schedule is intermittent based on operational need.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
Minimum Experience and Training Requirements:
Six months as a Clerical Assistant 1 (commonwealth title); or
Graduation from high school; or
An equivalent combination of experience and training.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans’ Preference tab or contact us at .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, six weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
Expected salary: $32978 – 48489 per year
Location: Pittsburgh, PA
Job date: Mon, 18 Sep 2023 05:59:42 GMT
Apply for the job now!