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Health Information Management Coordinator

Health Information Management Coordinator

Job title: Health Information Management Coordinator

Company: NYU Langone Health

Job description: is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including , , and a level 1 trauma center. Also part of NYU Langone Health is the , a National Cancer Institute designated comprehensive cancer center, and , which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to , and interact with us on and .

Position Summary:

We have an exciting opportunity to join our team as a Health Information Management Coordinator.

In this role, the successful candidate is responsible for performing work in an administrative capacity within the scope of the Health Information Management

department operations and being the first-line response in directing requestor’s to appropriate areas for accessing health

information. Considering the many facets of the organization, ensuring requestor’s are most efficiently directed to obtain

necessary information is the focus of this role. This includes triaging all incoming requests via email, fax, portal, phone,

regular mail and any other modalities. It will be necessary to understand the many different areas where information is

accessible and provide the best guidance in each unique circumstance. Ensures that health information is maintained in

accordance with established NYU Medical Center policies and procedures, The Joint Commission (TJC) standards, and

regional, state and federal guidelines.

Job Responsibilities:

  • Maintains contact with sections in the department and other NYUMC departments under minimal supervision. Plans and coordinates interrelated activities effectively and efficiently according to schedule. Schedules meetings and conference calls, and coordinates projects and the HIM department operations. Attends meetings and participates on committees, as required; prepares minutes as required.
  • Assists the HIM Department management team with collection of data, review and analysis of data to satisfy the projects requirements. Performs monitoring of multiple systems queues and reports, recommends steps and updates, and summarizes data and statistics for the department. Obtains appropriate data sufficient to satisfy the project requirements. Utilizes appropriate sources to complete the assignment. Submits data to the HIM Director, Assistant Director or HIM Systems Manager.
  • Intricate understanding of all possible areas information can be accessed. This includes understanding where records exist to best direct requestors where and how to obtain. E.G. Health Information Management, Faculty Group Practice, voluntary physician offices, vital statistics, Radiology, etc.
  • Constant monitoring of emails, faxes, online portal, phones and other modalities.
  • Analyzing the need of each incoming request to best direct the requestor to the appropriate place.
  • Responding to all inquiries from patients and staff members and instructs them in the appropriate methods for requesting information.
  • Forwarding authorizations to appropriate areas once determination is made.
  • Promoting use of technology mainly via online portals and providing assistance to navigate available tools. This includes explaining benefits and other features (Care everywhere, Radiology results, and sharing access) of MyChart.
  • Granting electronic access to information after validating authenticity and need.
  • Answer phone calls regarding discharge dates from insurance companies, etc.
  • Receiving CareEverywhere emails and updating in Epic.
  • Reviewing and granting MyChart Proxy access.
  • Working with MyChart /Epic to develop and update training guides as needed.
  • Working with Merge Center to identify potential data integrity issues, which are causing MyChart issues
  • Designating specific workstations/training area where requestors can login, access and print records in the department.
  • Developing marketing materials (handouts/posters/email templates) to promote online portal access.
  • Assists HIM Managers with ongoing projects related to management of patient identity, EMR reviews, documentation audits, documentation scanning, demographic and clinical information correction processes in electronic systems, and clinical documentation amendments.
  • Monitors assignments to ensure neatness, accuracy, and timely completion. Ensures that tasks are completed in accordance with established policies and procedures.
  • Trains employees effectively in the procedures of the department and pertinent Medical Center policies. Offers continuing guidance and assistance to employees on work activities, procedures, and performance-related issues as appropriate. Ensures that the managers are kept aware of the performance of each employee on an ongoing basis. Keeps managers apprised of situations which may require disciplinary action.
  • Performing other duties as assigned.

Minimum Qualifications:

To qualify you must have a Bachelor’s Degree or an equivalent combination of academic and experience background in Health Information Management, Information Technology or related field. Knowledge of computer systems, word processing, database and spreadsheets. Excellent communication and interpersonal skills.

Preferred Qualifications:

2-4 years of experience in a Health Information Management Department at Acute Care Hospital. Strong computer skills, proficiency in EMR systems, experience with Epic HIM modules. Knowledge of medical terminology. Understanding of documentation requirements in accordance with The Joint Commission standards and NYS DOH Rules and Regulations. RHIT or RHIA credentials. Excellent customer service skills.


Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

If you wish to view NYU Langone Health’s EEO policies, please . Please to view the Federal “EEO is the law” poster or visit for more information.

NYU Langone Health provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $58,500.00 – $58,500.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please

Expected salary: $58500 per year

Location: Mineola, NY

Job date: Mon, 18 Sep 2023 07:13:24 GMT

Apply for the job now!

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