mashable.com
Following a massive nationwide outage that affected many customers, Verizon has apologized and offered a $20 account credit as a gesture of goodwill. In a statement, the company acknowledged that the credit cannot fully make up for the service disruption but serves to show appreciation for customers’ time. The FCC is monitoring the situation, though Verizon has not yet provided a full technical explanation for the incident. Customers can redeem the credit via the myVerizon app, though some users have reported issues accessing the offer.
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